Frequently asked questions

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You can fill in our quotation form on our website! Describe step-by-step your shipment details in our quotation form, thereafter our sales department will contact you accordingly. Click here for the the quotation form.

Yes, we deliver digital solutions for online booking! Via our online Portal. Click here for more information

Incoterms (International Commercial Terms) is a term for standardized rules in purchase and sale agreements between national and international carriers. Incoterms define which of the parties must bear the costs of accidents as a result of both buyer and seller choosing to take high risk.

Volumetric weight, also called dimensional weight. Refers to the overall size of a shipment and is used when the size of the shipment takes on an aircraft may cost more than the shipment’s actual weight. To calculate your volume weight, you can use our tool on our website. Click here

The transport and logistics industry can be difficult to understand sometimes and can seem to have its own language. To make it easier for you, we have made a list of transport and logistics terms related to Marinetrans. Click here

Delivering quality is our top priority. We are sorry that you are not satisfied with our service, we will do everything to resolve your dissatisfaction. You can contact us by filing your complaint in our complaint form. Please contact us